Choose which workspace emails are sent
Understand comment, assignment, task-update, and upload-ready notifications.
Open workspace settings
Choose Settings, then Notifications. Changing these controls requires workspace admin access.
Choose the useful categories
Video feedback emails go to the uploader and valid mentions. Task updates go to the assignee and valid mentions. Assignment emails go to the newly assigned person. Upload-ready emails go to the uploader once processing finishes.
Understand the recipients
Comment and task-update emails exclude the author and avoid duplicate emails when someone is both mentioned and already a recipient. These settings apply to the workspace, rather than individual email subscriptions.
Check setup if email is missing
The configuration indicator shows whether the email service has been configured. It does not confirm that a particular email arrived. Ask your workspace administrator to check setup and access if you are missing expected updates.